Privacy Policy

SUSTAIN Magazine adheres to the highest standards in assuring our customers’ privacy. All information relating to customers’ accounts, transactions, and correspondence are handled with discretion.

Any personal information collected by SUSTAIN Magazine is transaction related, requested by the individual. Customers voluntarily and knowingly submit relevant personal details in order to guarantee delivery and receive correspondence relating to specific products.

We collect no personal information about you or your company unless you choose to provide that information to us. We do not use techniques that collect personal information about you without your knowledge. When you browse our web sites, you are anonymous and no personal information is being collected.

SUSTAIN Magazine does NOT use any credit card whatsoever in our payment processes.

For certain online services, we may use cookies that identify you as a return visitor. A cookie is a piece of data that a web site can send to your browser. If the cookie is stored, return visits to our web site will allow us to tailor information according to your individual preference. Cookies do not contain any personally identifying information. Some browsers will inform you when a cookie is being stored on your hard drive.

By submitting a form requesting any information product, you are entitled to receive correspondence from SUSTAIN Magazine. If you send us an email message, we may retain that message and your email address, as well as any response we send you. All additional email correspondence is based on the products you have opted into through your personal subscription account. Your preferences can be changed at any time by visiting our Update My SUSTAIN Subscription page.

SUSTAIN Magazine does not share your account information with any third party other than our mailing house for the purposes of delivering your print magazine.

Receiving correspondence is optional. You may opt out of being included in our mailing list, even after granting prior permission, by sending us an email at

Please indicate “Privacy” in the subject line.

If you prefer to contact Ignite by regular postal mail, please write to:

Sustain Magazine
825 Adelaide Street West Toronto Ontario M6J1B5

If you submit your name through a form on a sustainmag.ca web site to request information from an advertiser or other third party, SUSTAIN Magazine is not responsible for any marketing or other use of your name by the third party. To learn more about any other company or organization’s privacy policies, we suggest visiting their web site or contacting them by postal mail or telephone.

By using this site, you signify your agreement to the terms and condition of the Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at anytime. Please check this page periodically for any changes.